Deleting &
Reinstalling Your Software
Locate the "My
Computer" icon in the upper left corner of the screen.
First we need to clean your
computer from the various installations you mentioned you have
done. If none of them were correct then it will make it very
difficult to install again. So lets clean you system so we
can install with little effort.
Step 1
Go to Start, choose Control
Panel, then choose Add or Remove Programs.
Double click on the icon next to
"Add or Remove Programs"
Scroll down and look for the
purple puzzle piece icon with the program name called Imagine
Pro 7 program (Exterior), (Landscape) or (Interior) Highlight
that program, then click the Change/Remove box located to the
right of the program name.
Next, once you have clicked the
"Change/Remove button a new dialog box appears, which says in
Bold "Select Uninstall Method". Choose "Automatic". And click
"next'
The next dialog box asks if you
would like to perform a rollback. Click "yes". Then click
"next."
Now click "Finish".
A dialog box again appears which
asks if you want to remove shared components, click "Yes to
all".
Once this has finished, you
should not see Imagine Pro 7 in this list of software
programs.
Now lets download the file
again......instead of using the CD-ROM back-up to install
it-lets install from the download.
Go back to the download file
you save on your computer.
We urge users to use an
unzipping software when they download the file. As you may
have realized it is 191MB large. It is nearly impossible for
you to download all those files without it being “wrapped”
properly. This wrapping program allows the entire file to be
downloaded with no errors or problems. Once it arrives on
your desk top normally you would double click on the file –
your unzipping software would open it would find the file and
unzip and install the software for you. It is a flawless
operation. However, In this case you do not have unzipping
software so there are a couple options -choose the easiest for
you.
• Option 1
Download the free evaluation
version of winzip located at http://www.winzip.com/downwzeval.htm
select the red button that says “Try Winzip 10.0” download the
software, then allow winzip to find Zip_Exterior.zip file for
you. Let it unzip and then install the program. Once it is
installed and completed you can run the software from your
hard drive. The error message you are receiving means it was
not installed correctly. You can also go to the web site FAQ
and get the same answers. http://www.visapp.com/FAQ.htm
click the first link.
• Option 2
Go to the new downloaded zipped
file which is located in your "download" folder. It is called
zip_Exterior.zip, zip_landscape.zip or zip_interior.zip right
click on it and select “Extract All” you should have a dialog
box for the Windows extraction wizard click next, select a
location to install the program to (we suggest it go onto your
C or main drive), then select next, the extraction process
will occur, then Click “show extracted file’ and finish.
The folder will open with all
the files that were in the zipped file you downloaded. Now
inside this new folder with the extracted files you will find
a file called “setup” double click the setup file, next you
will be asked if you would like to “run” the common
installation process, say "Run" then the normal process will
occur again. Make sure you are installing your software on
the proper C drive. This time the program is actually
installing onto your hard drive. Click Next, Agree, Next, Next
etc until you are finished.
Register your program.
|