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Frequently
Asked Questions; Some times someone has already asked the same
question. Please review the list and see if the answers
are already available.
While in Imagine Pro if you
click on Help, then click on Index, then type in Hardiness
Zones a map display is available
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Locate the "My
Computer" icon in the upper left corner of the screen.
First we need to clean your
computer from the various installations you mentioned you have
done. If none of them were correct then it will make it very
difficult to install again. So lets clean you system so we
can install with little effort.
Step 1
Go to Start, choose Control
Panel, then choose Add or Remove Programs.
Double click on the icon next to
"Add or Remove Programs"
Scroll down and look for the
purple puzzle piece icon with the program name called Imagine
Pro 7 program (Exterior), (Landscape) or (Interior) Highlight
that program, then click the Change/Remove box located to the
right of the program name.
Next, once you have clicked the
"Change/Remove button a new dialog box appears, which says in
Bold "Select Uninstall Method". Choose "Automatic". And click
"next'
The next dialog box asks if you
would like to perform a rollback. Click "yes". Then click
"next."
Now click "Finish".
A dialog box again appears which
asks if you want to remove shared components, click "Yes to
all".
Once this has finished, you
should not see Imagine Pro 7 in this list of software
programs.
Now lets download the file
again......instead of using the CD-ROM back-up to install
it-lets install from the download.
Go back to the download file
you save on your computer.
We urge users to use an
unzipping software when they download the file. As you may
have realized it is 191MB large. It is nearly impossible for
you to download all those files without it being “wrapped”
properly. This wrapping program allows the entire file to be
downloaded with no errors or problems. Once it arrives on
your desk top normally you would double click on the file –
your unzipping software would open it would find the file and
unzip and install the software for you. It is a flawless
operation. However, In this case you do not have unzipping
software so there are a couple options -choose the easiest for
you.
• Option 1
Download the free evaluation
version of winzip located at http://www.winzip.com/downwzeval.htm
select the red button that says “Try Winzip 10.0” download the
software, then allow winzip to find Zip_Exterior.zip file for
you. Let it unzip and then install the program. Once it is
installed and completed you can run the software from your
hard drive. The error message you are receiving means it was
not installed correctly. You can also go to the web site FAQ
and get the same answers. http://www.visapp.com/FAQ.htm
click the first link.
• Option 2
Go to the new downloaded zipped
file which is located in your "download" folder. It is called
zip_Exterior.zip, zip_landscape.zip or zip_interior.zip right
click on it and select “Extract All” you should have a dialog
box for the Windows extraction wizard click next, select a
location to install the program to (we suggest it go onto your
C or main drive), then select next, the extraction process
will occur, then Click “show extracted file’ and finish.
The folder will open with all
the files that were in the zipped file you downloaded. Now
inside this new folder with the extracted files you will find
a file called “setup” double click the setup file, next you
will be asked if you would like to “run” the common
installation process, say "Run" then the normal process will
occur again. Make sure you are installing your software on
the proper C drive. This time the program is actually
installing onto your hard drive. Click Next, Agree, Next, Next
etc until you are finished.
Register your program.
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Ultimate Home & Ultimate Landscape INSTALLATION FOR WINDOWS 2000, XP Home and Professional
You need to install this download if you are running Windows 2000
or XP and receive the following message during the installation of
Ultimate Home or Ultimate Landscape:
"You
cannot install this VB5 application without the latest service pack
first being installed on this computer. Please install the latest NT
service pack and rerun this installation."
This download replaces installing the setup from the CD. You will
still be required to have the Ultimate CD in your CD-ROM drive when
running the software application.
Recommended if
you are behind a firewall or on a proxy server. If you are unsure,
please see your network administrator.
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Click the
DOWNLOAD button below and select SAVE this program to disk.
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After the download is complete,
click OPEN to open the new set up file.
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Go to Start,
select Ultimate Home from the programs menu with the CD-ROM in the
drive.
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Please follow the unzipping and
installation instructions.
SAVING the FILE
Click the download link from Share-it.
Select “Save”
We suggest you place the download file into
your “download” folder which is located in your Documents and Settings
Folder. If necessary, create a new folder called “Download” and place the
zip_landscape.zip, zip_exterior.zip or zip_interior.zip file into that new
created folder.
Normally it should take 10-25 minutes on a
cable modem to download the file. If it is quicker than the average time,
you probably didn’t download the entire file. Remember, if you are
disconnected before download has completed you must delete the file from
your computer and begin the download process again.
The file sizes are;
Landscape & Outdoor Living 191MB-
Exterior Building & Remodeling 221MB -
Interior Remodeling & Design 152MB -
AFTER THE DOWNLOAD
Once the download has finished,
a dialog box will appear asking if you would like to open the
file. You have 2 options to unzip and install the software;
•
Option 1
Download the free evaluation version of winzip located at http://www.winzip.com/downwzeval.htm
select the red button that says “Try Winzip 10.0” download the
software, then allow winzip to find Zip_landscape.zip file for you.
Let it unzip and then install the program. Once it is installed and
completed you can run the software from your hard drive.
•
Option 2
Go to the new downloaded zipped
file which is located in your "download" folder. It is called
zip_Exterior.zip, zip_landscape.zip or zip_interior.zip right
click on it and select “Extract All” you should have a dialog
box for the Windows extraction wizard click next, select a
location to install the program to (we suggest it go onto your
C or main drive), then select next, the extraction process
will occur, then Click “show extracted file’ and finish.
The folder will open with all the files that
were in the zipped file you downloaded. Now inside this new folder with
the extracted files you will find a file called “setup” double click the
setup file, next you will be asked if you would like to “run” the common
installation process, say "Run" then the normal process will occur again.
Make sure you are installing your software on the proper C drive. This
time the program is actually installing onto your hard drive. Click Next,
Agree, Next, Next etc until you are finished
Register your program.
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Showoff software is our sample on-line version of our
visualization software. As you can see, you can import your
own picture, select your hardiness zone, select plants that
grow in your zone, arrange the plants on your picture for best
possible visual satisfaction, then purchase the plants if you
desire.
Imagine Pro
is our feature rich visualization program that not only includes the
features above, but also includes; the entire visual image database is
included in the download or CD-ROM, launches to a specific web
location for more updated visual images, shopping cart, invoice
capabilities, search capabilities in the database, drawing program,
fill with pattern in certain locations. Import .dxf CAD drawings into
the program. Video tutorials, comprehensive text manual that can be
printed. Save unlimited projects, designs and ideas. Build your own
personal image library and use it within the Imagine pro designs.
Scale your photograph applied scaled images to your picture.
Thousands of visual images included in the programs.
So you see,
if you are interested in a greater detailed software program that can
provide "real" gratification by seeing your designs first, Imagine Pro
7.0 is the best bang for your buck! We are pleased to provide you with
more detailed information and purchasing pages at;
www.showoff.com/software.html
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1)Open the background picture you want to take an image from
to put into your database.
2)
Turn off the green or blue tab above the outline tool
(depending on which tool you choose)
3)
outline the image (lets say you want to put a window in the
database as an example take the rectangle tool (without the
color tab on), start at the top left of the window, holding
down your left mouse button and drag until you get to the
bottom right corner of the window.
4)
you should see 8 yellow boxes around your outlined window
5)
Go to File, select "Personal Image Builder"
6)
Under this new image builder dialog box, Type in the new
Window Name ( whatever you want to call it) under "Name"
7)
Create a new Category if you want to, in this case we already
have a window category ready with one window in it, so lets
just put the new window into the window category.
8)If
you want the window to be scaled for other projects type in
the window height in the "Scale in inches box."
9)
click "Save" and your new outlined window should be in the
Windows category database. Use the right arrow to find the
new window you put in the database.
10)
close the User Database box at the top right corner.
11)
If your visual Image Library is not showing on your desktop,
click on the file cabinet icon on your toolbar.
12)
Click on the "Purple button that says "Personal Image Library"
13)
You should see a subcategory called "Windows" click on the
purple button that says Window.
14)
there should be 2 windows in the database strip.
15)
drag the new window you just created into your background
picture and it is ready to be viewed. Just continue this
process for all the images you want to create to build your
own visual database. There is not an image limitation for the
user database, since these images are beings saved on your
hard drive, as long as you have the space on your computer you
can build your database.
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Our program
recommends running in 16 or 24 bit High Color. We also recommend you
change your screen resolution to 800 x 600 or higher giving you more
room in which to work.
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Answer:
Unfortunately, we no longer support
this version of Software. This program was one of our original
visualization programs which was written to run on the Windows 98
operating systems. We suggest you take a look at our version 7.0
Imagine Pro software which is located at; www.visapp.com
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Answer:
The error you are getting is the
WinHelp32 error. There is a program that is conflicting with our software.
Most commonly, it is the 32 bit driver for the IntelliPoint, IntelliType
or Easy Ball mouse by Microsoft. Unless you are using the advanced
features of this particular mouse, the 32 bit driver is not necessary. If
POINT32. is removed from the windows start menu, you will be able to run
the on line help and the Quick tour Videos.
To check if you have this software and
temporarily remove this driver software, follow these steps…
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Restart your computer
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Press Ctrl, Alt & Delete at the same time
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Check for the listing Point32
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Click on Point32 and click the End Task
Button
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Close the Program box and Start your
Imagine software and run the Quick Tour Videos.
If this allows you to run the Quick Tour
Videos and access the On-Line Help, then you may want to contact Microsoft
for the driver software update. You can e-mail us and we can give you the
information on getting the mouse driver update.
If you do not have this mouse application
and you are still experiencing this problem, you will need to check for
other 32 bit programs running. You can check this by pressing Ctrl, Alt,
Delete and highlight any program ending in 32 and end the task. The 32 bit
program will be in the format of the program name followed by the number
32 (for example Point32).
After removing this program, you should
be able to run the Quick Tour Videos and access the on-line help manual.
There are some known programs that interfere with the installation and/or
running of our software. The programs are any version of Omni Page Pro,
(including the Limited versions), all versions of First Aid and McAfee
V-Shield. These programs need to be disabled before installation of our
software. If you have any additional problems, call Technical Support.
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Answer:
The Quick Tour automatically comes up
the first time you start the program. To run it at any other time, go to
the Help menu, and select Quick Tour.
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Answer:
Imagine Pro software can accept
graphics images from other programs or devices. To open an image select;
Import. You can export a Imagine project in a graphics file format for use
in other programs. Image files are one layer, so if you Export instead of
Save a Project, you will glue all the objects on your fixed image. You
would normally Export to send a picture of your project to another
program. You would Import to bring in an image from another program. You
Import scanned or digitized images.
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Answer:
Photographs must be scanned or
digitized as files before being loaded into your computer. There are
several hardware devices that enable you to take a photo and transfer it
into your computer. These include: scanners, digital cameras, and devices
that connect your camcorder to your computer.
If you have a scanner, you can scan
your photographs directly into your computer as files. If you have a
digital camera, you can digitize the photo through a cable into the
computer as a file. If you have a camcorder, there are hardware devices
that hook to your computer to send an image frame from the camcorder into
the computer as a file.
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Answer:
Click the Open from Scanner/Camera icon
on the toolbar or go to Open from Scanner/Camera on the File menu. Refer
to your scanner user's manual to proceed with the scanning process. Your
scanning software is where you'll set the size of your image (not in the
Imagine software). Some experimentation may be required to get your image
the proper size but two factors most impact the size of your scanned
image:
DPI (Dots Per Inch) - Houses should be
scanned at 100 dpi for best results. Anything higher usually results in an
image larger than your screen and will be memory intensive.
When you have finished scanning, the
image appears on the screen as a new project. You are now ready to work on
the image. For further information about scanning, go to the Help Menu,
select Index.
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Answer:
Take a picture with the
digital camera. (Refer to the digital camera user's manual for
instructions.) Open your Imagine Pro software. Go to Open from
Scanner/Camera under the File menu, or click the Open from Scanner/Camera
icon on the toolbar. The Imagine Pro software has now accessed the digital
camera software within Imagine Pro Refer to the digital camera user's
manual to import the digitized photo. The image you just imported appears
on the screen as a new project. For further information about digital
cameras, go to the Help Menu, select Index.
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Answer:
To open the database,
simply click on the CD-shaped icon on the left side of the toolbar. (Make
sure your CD-ROM is in the CD drive.)
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Answer:
To create a background (lake property,
mountains, etc.) for your project home. Start by clicking the CD icon on
the toolbar. Select the category Site Planning, then select the
sub-category Background Views. Scroll through the choices. When you find
the object you want to use as your background, click the file folder icon
in the lower-right corner of the window.
The object you selected is now an image
on your screen. Click the Rectangle tool on the toolbar. Outline the
entire background picture you have chosen. Click the Copy Special icon on
the toolbar. Close the background picture, select NO for Save a Project.
Return to your original project workspace. Click the Paste Special icon on
the toolbar. The background will cover your project. Resize to the size
you need to fill your workspace. When you have resized, click the Pattern
icon. Delete the background object covering your project.
Next, using the Free-form tool, outline
the entire area on your project that you wish to fill with the newly
selected background. When you are ready to make the last click of the
outline, use your mouse button and select Complete and fill with current
pattern. When you have the background as you want it, Glue it to the
project (Control G or Edit/Glue).
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Answer:
There are two ways to resize an object:
Resize and Resize Proportional.
Resize: Click on the object you want to resize. Click Resize on the
toolbar, on the Image menu or the right-click menu. Four yellow boxes
appear on each side of the object. Click and drag one square at a time.
Click inside the outline shape to preview the new size. If you like what
you see, click again to accept the new size. If not, move the yellow boxes
again and click once to preview and again to accept the resize.
Resize Proportional: Click on the object you want to resize. Click
the Resize Proportional tool on the toolbar, or on the Image menu. One
orange box appears in the bottom-right corner of the object. Drag the
square to resize. Click inside the outline to preview the new size. If you
like what you see, click again to accept the new size. If not, move the
orange box again and click once to preview and again to accept the resize.
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Answer:
Make sure that your CD
is in the drive. Even though you installed the program on your hard disk,
the database is accessed from the CD-ROM.
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Answer:
You have more than one
copy of the file LEADDIB.DRV on your computer. If you find this file in
your Windows/System directory, rename it to LEADDIB.OLD
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Answer:
When you add, move or
make changes to an object, the computer screen needs to make those visual
adjustments. It repaints or redraws the screen. This process is called
"refreshing the screen."
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Answer:
The VisualPhile
software works with virtually any printer on the market today. Black and
white (monochrome) printers work fine, but most people prefer to print
their projects in color.
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Answer:
Defining the standard
door can be defined by any item to represent the door if not door is
present. You can use any portion of your picture to establish the 84"
door. Scale is used for building materials like roofing, stonework, siding
etc.
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Answer:
Our program uses
automatic substitution. Simply drag and drop another item from the
database into the same area.
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Answer:
If you have not glued
the item to the background, you can put your mouse cursor on the object
and the description will appear on the information bar.
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Answer:
You have more than one
copy of the file LEADDIB.DRV on your computer. If you find this file in
your Windows/System directory, rename it to LEADDIB.OLD.
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